Residents and staff at St John’s Court run in Bromsgrove are celebrating being rated ‘outstanding’ by the CQC.
The home, which is run by Somerset Redstone Trust, provides residential and nursing care for up to 42 people with nursing needs.
Keren Wilkinson, director of operations, told Care Home Professional: “This ‘outstanding’ rating is a tribute to the skill and commitment of everyone who works at St John’s Court. It also endorses our strong belief in the need to involve the people who live in our homes, and their relatives, in planning and reviewing the care and support they need.
“We are constantly looking for ways to do things even better, and rest assured we won’t be resting on our laurels.”
Home manager Laura Wilkes added: “We are absolutely thrilled to have been recognised. It’s taken a lot of hard work and dedication by the whole team to get here.”
St John’s was rated outstanding for being caring, responsive and well-led and ‘good’ for being safe and effective.
Acosia Nyanin, CQC’s head of inspection for adult social care in the central region, said:
“There was a warm, homely atmosphere and staff cared for people with kindness, patience and understanding. Staff had time to meet people’s needs and spent time having conversations with people individually without rushing.
“There was a sense this was people’s home and it was obvious residents were proud of where they lived. People were supported to actively use their skills and interests to help decorate the environment which included the garden and the creation of a pub.
“People were supported to retain an active presence in the local community and to maintain their personal interests and hobbies. An activities team alongside care staff worked together to organise an exciting programme, whereby people were offered different things to do.
“Regular quality audits and checks were completed so improvements were continually recognised to ensure people lived in a high quality home.”
To read the full report click here.