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Winners react to Care Heroes Awards triumph

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The worthy winners of last week’s Care Home Professional and Home Care Insight Care Heroes Awards have shared their reactions after triumphing in last week’s virtual celebration.

Lewis Davies, Senior Care Assistant, Ruddington Manor Care Centre, New Care; Roseland Court, Tregony, Truro, Cornwall, HC-One; and Valerie Manor, Upper Beeding, West Sussex came out on top in the hotly contested care home categories.

The winners were selected from a group of five outstanding finalists in each category by our distinguished panel of judges: Professor Martin Green, CEO of Care England; Vic Rayner, executive director of the National Care Forum; Kathryn Smith, CEO of the Social Care Institute for Excellence; and Dr Jane Townson, CEO of United Kingdom Homecare Association (UKHCA).

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Lewis, who took the prize in the Individual category, was described by the judges as a “true professional” who “personifies the core values of social care”.

Lewis Davies
Lewis Davies

The judges noted Lewis’ commitment to the people he supported which was movingly demonstrated when the senior care assistant assisted a resident in paying his respects to his wife when he was not able to attend her funeral.

Reacting to news of his award, Lewis told CHP: “It’s an honour to win this amazing award for doing something that I thoroughly enjoy and I’m passionate about. In these unprecedented times, the care we provide for our residents has remained of the utmost importance and to be recognised for the hard work and commitment is great. Reading all of the other brilliant entries showed what amazing things other homes and individuals are doing and was humbling to read. Thanks to my Home Manager Tracy Johnston for the nomination, it’s greatly appreciated.”

Roseland Court triumphed in the fiercely contested Team category where our judges were humbled by the outstanding dedication shown by care homes in the face of at times overwhelming odds during the height of the pandemic.

Roseland Court
Roseland Court

The judges commented: “All of the nominations in this category were excellent but we were drawn by how the team at Roseland Court worked with compassion and dedication to address the challenging loss of so many residents from COVID-19.”

Reacting to Roseland Court’s worthy win, Michelle Wray, Home Manager at HC-One’s Roseland Court, said: “We are so overwhelmed and honoured to have won the Care Home Hero (Team) Award. I know just how hard my team has worked but to receive national recognition for the efforts we went to is humbling. I am thankful for HC-One’s support and I am so proud of my Roseland Court team – not just for winning this award, but for how they stepped up and truly went above and beyond to support residents during some of the most difficult days we have ever experienced.

“Our experience has brought us closer together and we continue to be fully committed to caring for our residents, keeping them safe throughout the winter, and ensuring they receive the very best care from the very best, award-winning team.”

Outstanding care home Valerie Manor took the prize in the Innovation category, with our judges praising the way the home “maintained contact with every key stakeholder from families, the wider community and other professionals” during the pandemic. Our judges also noted how Valerie Manor had included residents in the development of their visitor policy and had taken account of the well-being and support of their staff.

Valerie Manor's Zoe Fry, Debs Goodman and Lucy Knight
Valerie Manor’s Zoe Fry, Debs Goodman and Lucy Knight

Valerie Manor director Zoe Fry said: “The Valerie Manor team, residents, relatives, members of the multi-disciplinary team and local community are delighted to be able to celebrate winning the Care Home Hero Innovation Award 2020. At a time where social care is struggling to remain positive we are so proud of what we have achieved at Valerie Manor through the innovative ideas, projects, dedication and hard work of everyone involved – thank you for bringing some positivity to social care!”

To watch the awards ceremonies, click here for the Individual category, here for the Team announcement and here for Innovation.

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The author Lee Peart

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