Stockingate Residential Home in Pontefract, West Yorkshire has been placed in special measures by the CQC after being rated ‘inadequate’ following an unannounced inspection in July.
The service, which provides care for up to 25 people, some of whom are living with dementia, was ranked inadequate for being safe, effective, responsive and well-led and ‘requires improvement’ for being caring.
Debbie Westhead, deputy chief inspector of adult social care in the North for CQC, (pictured) said: “People are entitled to services which provide safe, effective, compassionate and high quality care. We found that the care provided at Stockingate Residential Home fell short of what we expect services to provide.”
Inspectors found medicines were not always managed in a safe way for people and they were not always able to access medicines at night as there were no medicines trained staff on duty.
Staff had an understanding of how to safeguard adults from abuse and who to contact if they suspected any abuse, however, the manager of the service had not acted on safeguarding concerns raised by people who used the service, staff and relatives.
Inspectors found poor practice in the prevention and control of infections, which meant people were not protected against the spread of infection.
Staff had not always received training to enable them to provide effective support to people who used the service, for example most staff were not up to date with or had not received training in managing behaviour that challenges or fire safety training.
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