Staff at a Warrington care home were left “deflated, sad and angry” at news that colleagues at a sister home are to receive a £500 retention bonus, according to an employee’s relative.
News that staff at Orchard Care Homes’ Green Park in Penketh are to receive the bonus to help grow their team was not well received by some staff at the care group’s neighbouring Three Bridges care home in Latchford, according to the Warrington Guardian.
A relative of a Three Bridges employee said: “Staff at Three Bridges have been given nothing, despite the care home having one of the lowest COVID infection levels in Warrington.
“Orchard refuses to do anything about this or consider paying the same to staff members in both care homes.
“As a result, staff have been left deflated, sad, angry and with zero respect or trust for Orchard as a company, which has no excuse for blatantly turning its back on one of its care homes.
“Staff are working 12-hour shifts and have covered for ill staff throughout the COVID pandemic, some working 12 days running and not seeing their own families to keep the residents safe.
“This is not solely about the disgruntled staff – it is about doing the right thing, but unfortunately someone has decided that care staff at Three Bridges are less worthy.”
An Orchard Care Homes spokesperson said it ran initiatives to respond to pressures in individual homes, adding other homes had received bonuses for various initiatives tailored specifically to their homes.
“Orchard promotes a culture of reward and recognition, and our people are our main priority and at the forefront of all that we do,” the spokesperson said.
“We value and respect all our colleagues, recognise their efforts and their commitments, ensuring each and every individual has a voice within the group.”
The spokesperson said all colleagues in every home were receiving time-and-a-half for all hours worked above their contracted hours in recognition of their ongoing commitment to ensuring residents received the best possible standard of care.
Orchard operates a refer- a-friend to scheme to all colleagues with rewards of up to £1,000 for hired referrals.