A Wakefield care home has been fined £120,000 following an incident during which an 81-year-old resident fell and broke their neck.
On 7th July 2015, Joyce MacDonald, who died in March 2016, fell while walking to the bathroom unaccompanied, which was later revealed to have caused a fracture in her neck leading to a significant decrease in her mobility.
Bupa, who formerly owned West Ridings Care Home, was found guilty of two counts of failing to provide safe care and treatment, according to a BBC report this week.
The care home was also the site of several more incidents including a 65-year-old woman who suffered a deep laceration to her leg following a fall.
Bupa, who sold the care home to Advina back in 2018, said that these safety issues were isolated to the West Ridings care home and that changes such as staff training and digital risk management tools were immediately implemented to rectify the issues upon discovery.
Operations director for Bupa Care Services, Rebecca Pearson, said: “We are extremely sorry for what happened in July 2015, and our thoughts are with the families at this time.
“We always aim to provide the highest possible standards in care but acknowledge that we fell short at this home. While we can’t change what happened, we immediately implemented changes to prevent such issues from reoccurring.”
West Ridings recently received a Requires Improvement rating by the CQC, an in increase from its previous Inadequate rating.
The recent report by the CQC showed an improvement in the care homes rating from Inadequate but still noted that there are safety risks.
The report, published on October 31st, 2019, read: “At our last inspection the provider had failed to robustly assess the risks relating to the health, safety and welfare of people and medicines were not managed safely.
“At this inspection, we found enough improvement had been made and the provider was no longer in breach of regulation 12.”
The report noted that while risks were well managed, a more robust system for recording them was needed.