Windsor Care Home in Hebburn, Tyne and Wear, which is run by Dr IP Vinayak and Dr V Vinayak, has been told that it must improve to protect the safe and welfare of its residents.
An inspection in October found care provided was neither safe, effective, caring, responsive nor well-led.
Debbie Westhead, deputy chief inspector for adult social care in the North, said: “The care provided at Windsor Care Home was unsatisfactory. Breaches from the last inspection had still not been rectified including medicines still not being managed in a safe way.
“This was because people did not always receive their medicines in the right way and records had not been completed correctly placing people at risk of medication errors. Failing to learn and act on the previous inspection findings is not good enough.”
Ms Westhead said some residents records had not been kept up to date with relatives saying they had been given different accounts of their family member’s needs. Some care records also contained contradictory information.
Inspectors found no evidence that nurses has been assessed for competency in areas including catheter care and tube feeding. Only two nurses had attended a pressure ulcer management and prevention session and a training session around epilepsy. Documents for medicine competencies of nurses had also not yet been completed.
Ms Westhead said the CQC was now considering the appropriate regulatory response and working with South Tyneside Council to ensure residents were not put at risk.
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