Longridge Care Home in Stafford has been rated Inadequate and placed in Special Measures by the CQC.
The home, which provides accommodation and personal care for up to 32 people, was rated Inadequate for being Safe, Caring and Well-led following an inspection in May.
The CQC said: “People were not receiving care that was safe as staff had not been trained to support people to mobilise safely. There was insufficient suitably trained staff to keep people safe.”
Inspectors observed that staff prioritised more mobile people during meal times with one person having to wait an hour to be assisted to leave because they required a standing aid.
Two out of four people on duty had not received training on the safe moving and handling of people.
In one incident a resident complained that a handling belt was hurting them while another resident was seen almost falling from a stand aid.
A further safeguarding incident, involving the moving of a person with a hoist when they were not assessed as requiring it, was under investigation by the local authority.
People gave mixed views of the service with one commenting: “It’s ok in the day but at night there are only two of them.”
To read the report, click here.