Dorset-based care home group Agincare has defended its decision to increase its daily fees by £6.47 during the coronavirus pandemic.
A Derby family has voiced their anger after receiving a one-off £180 coronavirus surcharge from their care home.
Fees
Councils have been warned by the Local Government and Social Care Ombudsman of their duties under the Care Act to administer care home top-up fees.
Legal actions by the Competition and Markets (CMA) against leading care home provider Care UK are to be heard at the High Court in July.
Councils are typically paying £200 more in weekly fees to care homes run by local authorities than those run by private providers, according to Care England.
A care home in Kent has been heavily criticised by the Local Government and Social Care Ombudsman for suddenly raising its fees and then threatening to evict a vulnerable resident if her family did not pay.
A care home provider’s decision to notify its residents of an additional £4,000 in top-up fees has been criticised by the local Health Board.
An East Sussex family fear losing their home after receiving a £45,000 care home bill for their grandmother’s care.
New guidance on care home fees has published by The Care Provider Alliance (CPA).
Complaints about the adult social care fees and charging are on the rise, The Local Government and Social Care Ombudsman has revealed.
