The CMA has begun court action against Care UK after it refused to refund residents who had paid compulsory upfront fees.
Three leading care home providers revise after death fees policies
Care UK, Hallmark Care Homes and The Fremantle Trust have made changes to their after death fees.
BREAKING NEWS: CMA threatens legal action against Care UK over upfront fees
The Competition and Markets Authority (CMA) has told Care UK that it must refund over 1,600 residents who were charged as much as £3,000 in upfront fees or face legal action.
BREAKING NEWS: Regulator sets out consumer law advice for care homes
The Competition and Markets Authority (CMA) has issued guidance for care home providers on their consumer law responsibilities.
CMA only ‘looking at half the picture’ in consumer law guidance, says Care England
Draft advice issued by the CMA on helping care homes meet their consumer law obligations has been described as is limited in its scope by Care England.
CMA secures £2m compensation for Sunrise residents
The CMA has secured more than £2m in compensation for Sunrise Senior Living residents as part of an investigation into compulsory ‘upfront fees’.
CMA pledges to protect vulnerable consumers from unfair practices
The Competition and Markets Authority (CMA) has pledged to protect vulnerable people from unfair practices in its annual plan for 2018-19.
Damning verdict on Government’s CMA report response
Stakeholders have issued a damning verdict on the Government’s response to the CMA’s investigation of the care home market.
Care England says Government CMA response ‘short on detail’
Care England has blasted the Government’s response to a CMA investigation into the care home market as being “short on detail”.
Watchdog warns care homes over ‘revenge evictions’
Care home providers have been warned that evicting residents because their family members have made complaints could be illegal.
