Survey finds 95% of care providers struggle to recruit and retain staff

Martin Green

A Care England survey of its members has found 95% are struggling to recruit and retain staff.

The second Workforce Sense Check Survey found the vast majority of members continuing to report workforce pressures despite the introduction of a greater degree of centralised support, including £300m to help providers recruit and retain staff.

Professor Martin Green OBE, Chief Executive of Care England, (pictured) said: “This is the second Workforce Sense Check Survey that we have run this quarter in order to understand which workforce issues still persist within the adult social care sector. Both surveys demonstrate that an overwhelming majority of members, over 95%, are struggling to recruit and retain staff.”

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Issues reported by members included: lack of available workforce for providers to recruit from; negative press around the sector leading to a poor perception of social care; low rates of pay and no rewards or bonuses for care staff to incentivise work; high competition with other sectors, such as retail and hospitality, who are able to offer higher pay rates that social care cannot compete with; and insufficient funding from government or local authorities to help recruitment into social care.

Martin added: “A stable social care sector is the bedrock of the NHS; it is however evident that the challenges in recruitment remain insurmountable. As a critical friend to government we want to work with them to ensure that any available funds reach the frontline and don’t get caught up in a tangle of bureaucracy or siphoned off. Our workforce is our best resource and we need to treasure it at all costs.”

Tags : Care EnglandRecruitment

The author Lee Peart


  1. While no decent wages or recognition is not forth coming ,why would anyone want to join this sector. Supermarkets give better terms and conditions,a no brained really

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