The combination of increased demand and workforce challenges are creating a perfect storm in adult social care, the CQC has said.
In its annual State of Care report the CQC said that while the level of care is generally good when people can access it, people often struggle to access appropriate services.
CQC chief executive Ian Trenholm (pictured) said: “The combination of increased demand and workforce challenges is creating a perfect storm in adult social care.
“People’s experience of care depends on the way they access it and they are being pushed into inappropriate care.”
Age UK estimates that 1.4m older people (nearly one in seven) do not have access to all the care and support they need.
The CQC boss said pressures on the sector were being exacerbated by government’s failure to find a long-term funding solution.
Mr Trenholm said there were real concerns about the overall capacity in the system with staffing under pressure from high vacancy and turnover rates.
There has been a decline in the number of residential and nursing home beds over the last five years, reflecting an ambition to keep people in their homes for as long as possible.
London and the north east saw the biggest declines in their number of beds in the year, both down by 11%. The two regions also had the lowest proportion of people who fully fund their own care in care homes with the former also having the highest proportion of fully funded local authority residents.
“Our challenges is to think beyond barriers and to accelerate the action needed,” the CQC CEO said.
He called for system wide action on workforce planning so that people could move much more freely between services to ease staffing challenges.