Harriets care home in Workington and Prospect House in St Helen’s (pictured) have been rated ‘inadequate’ by the CQC.

Harriets in Cumbria remains in ‘special measures’ while St Helen’s was rated inadequate following inspections in July.

Run by Roseberry Care Centres, Harriets, which was previously inspected in January this year, provides care and support to people living with dementia.

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The home was rated inadequate for being effective and well-led and ‘requires improvement‘for being safe, caring and responsive.

Rob Tovey, head of adult social care in the North West for CQC, said: “We found that the care provided at Harriets fell short of what we expect services to provide. Although they have made some small improvements since our last inspection, these do not take the standard of care they provide up to a level that we are happy with.”

Issues raised by inspectors included staff retention, deployment and competency, as well as risks related to infection control, medication, health and safety, and falls.

To read the full report, click here.

Run by Ms Maureen Bromley & Mr Neil Malkhandi, St Helen’s, provides nursing care for people living with dementia.

The home was rated inadequate for being safe, effective, responsive and well-led, and requires improvement for caring.

Debbie Westhead, deputy chief inspector of adult social care in the North, said: “The care provided at Prospect House Care Home was of a very poor standard. My inspectors found that parts of the environment were dirty and unclean, and there was a malodour throughout the service. This is unacceptable.”

Further issues identified by inspectors included inadequate staffing levels and a failure to carry out tests to ensure water was free from bacteria.

To read the full report, click here.


Tags : CQCInadequateSpecial Measures

The author Lee Peart

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