South Gloucestershire care home rated Outstanding

CQC Outstanding

South Gloucestershire’s Woodleaze EMI Residential Care Home has been rated Outstanding by the Care Quality Commission (CQC).

Inspectors rated the home as Outstanding for being caring, responsive to people’s needs and well-led following an inspection in February.

Deborah Ivanova, deputy chief inspector of adult social care, said: “Woodleaze EMI Residential Care Home delivered an exceptional level of care. There was excellent feedback from residents and family members which showed staff made a positive and meaningful difference to people’s lives.

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“The provider made sure that people received personalised care that met their needs and interests. This was delivered by staff who had the right skills and knowledge to provide high quality care. Both the provider and staff should feel proud of the work they do and of the outstanding support they provide.

“People should always be cared for by services that are safe, effective, caring, responsive to their needs and well-led. Our inspectors’ full findings are detailed in our published report which demonstrates how excellent care can be achieved.”

The report highlighted a number of areas of outstanding practice at the home including a strong person centred and holistic approach to care, staff treating residents with dignity and respect, approachable and committed management, and the facility’s active role in the local community.

See here for the CQC’s full report.


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The author Lee Peart

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