Head of Quality and Governance Liz Harper has been named Somerset Care’s outstanding manager of the year.
Somerset Care presents its Harry Patch Award, named after a former resident, each year to a care manager who has demonstrated exceptional service.
Chief Executive Dr Jane Townson said: “Liz has made an outstanding contribution to improving quality standards across all our services.
“She has a laser focus on improving outcomes for the people we support and is always encouraging further thinking on how to enhance quality of life and promote independence of older and disabled people.
“Liz and her team conduct thorough ‘Quality Health Checks’ and provide managers with valuable feedback to help them raise the bar. Liz has a reputation for being a great listener – she is approachable, consistent, fair and empathetic.
“Managers regularly seek Liz out for support and advice on how they can evidence and gain recognition for the fantastic work they are doing to ensure our customers live as happily and healthily as possible.”
Liz was announced the winner by a unanimous decision following a large number of nominations for her work in improving quality standards across the company and supporting three Outstanding ratings from CQC for the Halcon Centre in Taunton, Frith House in Burnham-on-Sea and Grovelands in Yeovil.
She was presented with the award at Somerset Care’s Central Office long service celebration.