National charity Methodist Homes Association (MHA) has awarded a five-year contract to business software market leader Civica.

The deal includes a new care home, homecare and property management system to provide improved services for 17,000 older people.

Andy Veale, IT director at MHA said: “The holistic solution provided by Civica has allowed MHA to move ahead with a single IT partner able to comprehensively and effectively address both our current and future state system requirements.

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“We recognised that our IT systems needed to be rationalised to help us move forward and grow as an organisation. Civica has engaged with us in our considerable due diligence and pre roll-out evaluation processes to ensure our key project deliverables can be achieved.”

MHA aims to invest in new technology-based ways of working that will simplify processes and introduce shared best practice and standardisation across the organisation.

Key areas include the centralisation of income management which will provide robust income processing and credit control management, delivering more efficient results and improving services across homes and communities.

Mike Moreton, sales director at Civica Health & Care, said: “We are delighted to have won such a significant contract with MHA. Both organisations have benefited from a collaborative and joined up approach with a goal to provide a single solution covering a diverse range of applications.

“A joint team from MHA and Civica are collectively working to deliver this transformational project.”

In a further deal, Retirement Villages Group, a pioneer of retirement communities in the UK, has also agreed to use Civica’s Coldharbour software to automate time-consuming financial and administrative processes, allowing the organisation to focus on improving care for individual residents’ needs.

Tags : Best practiceInnovationITMethodist Homes
Lee Peart

The author Lee Peart

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