A Luton care home that was placed in ‘special measures’ in July 2018 has made “significant improvement”, the CQC has said.
Mulberry Court, which is operated by Runwood Homes, was rated ‘requires improvement’ following its latest inspection in July.
The CQC said: “From the last two inspections we at the Care Quality Commission (CQC) have been very concerned about people’s care at this home. We took urgent action in response to this. However, we found at this inspection significant improvements had been made.”
Luton Borough Council launched an investigation into the care at the home of 87-year-old, Kenneth Savage, in January (see Council to urgently investigate elderly man’s treatment at Luton care home).
The latest report by the CQC, however, said “people were now safe” at the home, although further improvements were required.
“Staff had a better understanding of what harm and abuse could look like,” the report said.
“They knew what to do if they had concerns. People’s medicines were now stored and managed in a safe way.
“People’s relatives also made positive comments about their experiences of the home, but some were cautious as they had seen the quality of the service deteriorate in the recent past.”
A Runwood Homes spokesperson said: “We are very pleased with the obvious progress in all areas outlined and evidenced by the recent CQC report and note also the ongoing improvements within the service. The whole team at Mulberry Court have worked very hard and the feedback from those who share our home there is incredibly positive. The service will remain a priority for us all as we embed all good practice and prepare for a further visit in the coming months which will evidence the high standards now in place.”