Matt Hancock

Secretary of State for Health and Social Care Matt Hancock has praised an Islington care home for its innovative use of technology.

The Secretary of State paid tribute to Forest Healthcare’s Outstanding rated Bridgeside Lodge home in a speech following a visit this month to the service.

“Technology used right is a catalyst for greater connectivity and empowerment,” the Secretary of State said.

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“Not only can the right use of technology save time and money, it can improve patient safety.”

Mr Hancock noted the Bridgeside’s use of integrated technology which links with GPs, local hospitals and develops pathways for each patient.

He also highlighted its use of Person Centred Software’s Mobile Care Monitoring system, commenting: “Their electronic care planning system – on a phone – uses voice recognition, gives clinical staff better data about what’s happening to each patient, saves costs, and saves each nurse an estimated hour per shift, giving them more time to care.”

Jonathan Papworth, Director and Co-Founder of Person Centred Software, said: “It is fantastic that Forest Healthcare’s success using technology to improve the quality of care is being recognised by The Department of Health & Social Care.

“The care home has already been recognised by the Care Quality Commission (CQC) for their use of technology to improve care. In December 2017, the use of Mobile Care Monitoring was cited as helping Bridgeside Lodge to achieve an Outstanding CQC.”

Tags : Best practiceCare Planning SystemInnovationPerson Centred Software

The author Lee Peart


  1. This is an eccellent accolade, however I think it would also be useful for the secretary of state to visit other care homes to enable a greater understanding of the numerous challenges affecting social care providers. Technology has its place and is the way forward however there must be acknowledgement that you dont have to have the technology to be outstanding in the care and service you provide. Many small providers are not in a financial position to make this significant investment.

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