Runwood Homes service must do better, says CQC

The CQC has said further improvements are still required at Runwood Homes’ Ashwood Care Home in Hertfordshire.

The home was rated Requires Improvement following an unannounced inspection this month. A prior inspection had identified breaches of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 relating to keeping people safe, medicines management, staffing and governance.

“At this inspection we found that some improvements were made around medicine management and staffing, however, the change in management had slowed the process and further improvements were needed to ensure people living in Ashwood received safe and quality care,” the CQC said.

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Inspectors found some residents had sustained unexplained bruising, which, although documented, had not been investigated or reported to local safeguarding authorities.

The CQC also found a lack of support for people when visiting the toilet.

Runwood Homes Managing Director Logan Logeswaran said: “Ashwood’s inspection took place on 13th July 2017. The home has provided an Action Plan with regards to the requirements from CQC and we hope to satisfy the inspector at the next inspection.

“It has been some weeks since we submitted the Action Plan and we hope the inspector will see the improvements.”

To read the report, click here.

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