Runwood Homes has been ordered to pay £500 compensation to a resident’s family following an investigation by the Northern Ireland Public Services Ombudsman.
The investigation found failings in the care of an 85-year-old man at Ard Mhacha Nursing Home in Armagh, which has been renamed Orchard Lodge Care Home, the Belfast Telegraph reported.
The unnamed man, who was admitted to Ard Mhacha on December 2, 2016, suffered from Parkinson’s disease, chronic kidney disease, hypertension, reflux, skin cancer and recurrent chest infections.
Having sustained an injury to his left hip on January 1, 2017, the man was not taken to hospital until January 5. The investigation found that the man was not given pain relief for three days following the fall despite “exhibiting discomfort”.
Ombudsman Marie Anderson said staff at the home had failed to identify the resident’s risk of falling.
A Runwood Homes spokesperson said: “We do not comment on individual cases, however, give absolute assurance on our open and transparent involvement in the Ombudsman review. As an organisation, resident wellbeing is our number one priority and as such we continue to monitor all services very closely.
“Orchard Lodge Care Home is now under new nurse management with an unannounced regulatory care inspection on 15 January highlighting zero care concerns demonstrative of the high standards of care expected and realised at the home.”