Romford care home placed in special measures following CQC inspection


A care home in Romford has been placed in special measures following an inspection by the CQC.

Barleycroft care home, which provides personal and nursing care for up to 80 people, was rated inadequate in relation to whether it is safe and well-led, and requires improvement for its effectiveness, responsiveness, and how caring it is following an inspection in February.

The inspection was the first since the service changed provider in December 2019.

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Neil Cox, CQC’s head of inspection for adult social care, said: “During our inspection of Barleycroft Care Home, we identified several regulation breaches in relation to safe care and treatment, the delivery of person-centred care, staff training, quality assurance and the overall safety of the premises.

“As a result, the service is now in special measures, which means we will keep it under review and will re-inspect within six months to check to see whether significant improvements have been made. If sufficient improvements have not been made at that point, we will take enforcement action in accordance with our legal powers.”

While under the management of its previous provider, the CQC was notified in June 2019 about a specific incident in which a person sadly died. A criminal investigation into the incident concluded in June 2020 with no action taken.

The CQC’s inspection in February looked at risks to people using the service and specifically the management of head injuries which the incident was related to.

Areas of concern included people’s care and support not being fully assessed and medicines not always being managed safely and as prescribed. Staff competency was also not always monitored effectively.

Inspectors did report a number of positive findings, however, including the enhancement of infection control procedures due to COVID-19, sufficient staffing and safe recruitment practices, a complaints policy and procedure which residents and relatives had access to, and good links between the home’s management and wider community.

Lee Peart

The author Lee Peart

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