Report highlights care postcode lottery


The North West has the lowest proportion of satisfactory care home according to new research by charity Independent Age.

The region has seven of the eight worst performing English local authorities for care home quality, with one in three care homes performing poorly, according to the report.

Yorkshire and The Humber (32.2%) and the South East (28.2%) follow in terms of underperforming care homes.

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London (20.3%), the East of England (20.8%) and the South West (21.1%) are the best performing regions with the lowest proportion of homes rated ‘inadequate’ or ‘requires improvement’.

Five local authorities had more than half their homes rated inadequate or requires improvement: Stockport (62.9%); Salford (61.5%); Tameside (54.8%); Manchester (51.3%) and Kensington and Chelsea (50%).

By contrast, five local authorities had less than 5% of homes rated inadequate or requires improvement: Isles of Scilly (0%); Islington (0%); Rutland (0%); Richmond upon Thames (2.3%); and Thurrock (2.9%).

Care home performance across England (as of January 2017)
CQC rating Number of homes % of homes
Outstanding 148 1.0
Good 10,616 73.3
Requires improvement 3,399 23.5
Inadequate 312 2.2


Simon Bottery, Director of Policy at Independent Age, said: “The market is simply not providing a decent choice for older people and their families but there is little indication that local authorities or the government are giving the problem the attention it deserves.

“Money is likely to be one cause but not the only one. The government has an opportunity to address this in its upcoming Green Paper on social care but, in the meantime, councils must demonstrate that they understand the reasons for care home failures and are working to resolve them.”

Andrea Sutcliffe, CQC’s Chief Inspector of Adult Social Care, added: “There is too much variation in the quality of social care across the country. Today’s report by Independent Age using CQC data once again brings this into sharp focus.

“While the vast majority of care homes are providing services that are ‘good’, this is not the reality for everyone with problems around staff shortages, safety and weak leadership persisting. It is simply unacceptable for anyone to have to settle for second best.

“We are playing our part by setting clear expectations, encouraging improvement and holding providers to account. But everyone has to play their part too – staff, providers, commissioners and funders, the government and other national bodies need to work together to listen and respond to the needs of those who depend on these vital care services.

“We have to make sure the public has confidence that every care home provides great care, regardless of where they live.”

Tags : CQCGoodInadequateOutstandingRequires Improvement

The author Lee Peart

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