Queen’s Honours recognises care home staff’s COVID dedication

Bupa III

Two care home colleagues have been recognised in the Queen’s Honours List for their dedication during the COVID-19 pandemic

Charito Romano and Andrew Rowe of Bupa’s Arbrook House in Esher were awarded with the British Empire Medal.

Joan Elliott, Managing Director for Bupa Care Services, said: “I am incredibly proud to see our colleagues listed in the Queen’s New Year’s Honours. This is an outstanding achievement and pays tribute to their unwavering dedication to caring for our residents and each other this year.

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“The pandemic has been one of the biggest challenges the social care sector has faced, and all our teams have stepped up to keep our residents safe, well and continuing with day-to-day activities as much as possible. Charito and Andrew have gone above and beyond for Arbrook House. They’re a credit to Bupa and to society, and we are delighted to see them recognised in this way.”

Charito said: “I am so proud to have been recognised. My whole team has worked so hard during the pandemic and this really is a reflection on all of us.

“The last few months have been challenging, but we’ve made sure our residents have been happy and well throughout and always done what we can to put a smile on their faces.”

Andrew added: “I’m overwhelmed to have been recognised by the Queen in her New Year’s Honours.

“This year has been like no other and we’ve worked incredibly hard to ensure our residents enjoy as normal life as possible, whilst adhering to the guidelines.

“I was so pleased with our summer fete and our Halloween event; everything ran so smoothly, and our residents really enjoyed it. It’s so important that we put a smile on their faces during this time.

“Of course, this recognition is also for my amazing team to whom I’d like to say a huge thank you!”

The announcement means that three colleagues at the home have now been recognised with a BEM, after Arie Darbandi, Resident Experience Manager at the home, was recognised in the Queen’s Birthday Honours List.


Tags : BupaQueen's Birthday Honours

The author Lee Peart

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