A Sussex care home provider under police investigation has been given an Inadequate rating by the CQC.
Sussex Health Care’s (SHC) Rapkyns Care Centre in Horsham was rated Inadequate following a focused inspection in July.
The residential nursing home, which provides nursing care and support for up to 41 people living with a learning disability, physical disability and other complex needs, was rated Inadequate in the Safe and Well-led KLOEs following the inspection, which was prompted in part due to concerns over improvements and management of the service. A previous comprehensive inspection of the service in September 2019 found breaches of seven Regulations relating to person centred care, the need for consent, safe care and treatment, safeguarding people from harm, good governance and staffing.
In its latest inspection, the CQC said “lessons had not been learned consistently” and found a large number of injuries to people’s hands, fingers, feet and toes had not been picked up in audits. One person had received an injury that had been highlighted in the previous inspection.
The CQC said no registered manager was in day to day charge of the service with a new manager having started the week of the inspection. It found “possible indications of a closed culture” and concluded management remained “ineffective”.
An SHC spokesperson said: “Our priority at all times is to provide the best care for all those we support. We have taken on board the findings from the CQC and are focused on enhancing the quality of our services, so that this meets the standards we set ourselves moving forward.
“In recent times across Sussex Health Care’s services, we have been pleased to receive a number of improved ratings for the care we deliver for those we look after and their families. Our priority is to ensure that this is now replicated, so that we can continue to support the communities we serve.”
SHC remains the subject of a police investigation into the deaths of 11 residents.