A Preston care home that required a “thorough deep clean” has been told to improve by the CQC.
Oaklands care home, which is operated by Valorum Care Group, was rated Requires Improvement following an inspection by the CQC in October.
The CQC commented: “There were dirty items left on the floors of some bathrooms, such as clothes, personal items and used gloves. Some of the bedding we saw was dirty. There were flies on one person’s breakfast. We asked staff to remove this and provide a replacement.”
The regulator noted the provider was quick to respond to concerns, however, with improvements made on the second day of inspection due to the involvement of a cleaning contractor.
Another cleaner was also appointed and action taken to mitigate the risk of cross infection.
On the plus side, the home was rated Good for Responsive, with the CQC commenting: “People were supported to develop and maintain relationships within the home and within the wider community.
“Records showed that one person attended university several days each week and met up with friends regularly within the community. This was observed during our inspection.
“We saw a large activities room was available and an activity plan had been developed, which incorporated a wide range of leisure activities for those who lived at the home.”
A Valorum Care Group spokesperson said: “The outcome of the inspection is disappointing and we recognise that changes are required. Our quality and operational teams are now working with staff to implement the actions set out in the report.
“The health, safety and wellbeing of our residents is always a priority for the team, and we are confident the issues will be resolved speedily and in an effective manner.
“We will work with local authority and CCG commissioners and involve staff, residents and relatives in our improvement plans and will keep them updated as we progress with the required changes to the service.”