Humberside Police are investigating serious safeguarding allegations at Barchester Healthcare’s Stamford Bridge Beaumont Care Home in York.
The allegations prompted an inspection by the CQC in August and September which rated the home Inadequate.
In a joint statement, East Riding of Yorkshire Council and Humberside Police said: “We are working alongside our partner agencies in relation to allegations surrounding safeguarding issues at the care home. Investigations are currently ongoing into these.
“A dedicated team of social care staff are continuing to work closely with residents, their families, the care provider and partner agencies to ensure the safety and ongoing care needs of residents are being met and appropriate improvements to care standards are made and sustained.”
The CQC said the home’s manager had failed to recognise the seriousness of the concerns or alerted the appropriate authorities with details of the incidents.
Staff reported that while they were happy with the safeguarding training provided they did not feel well equipped to support residents who were violent or aggressive.
The CQC commented: “CQC are aware of the alleged safeguarding issues at Stamford Bridge Beaumont in York. We are working with Humberside Police and East Riding of Yorkshire Council to ensure the safety of residents whilst investigation are being carried out.”
A spokesperson from Stamford Bridge Beaumont said: “We take the findings of the Care Quality Commission very seriously and we recognise that changes need to be made in the home as the report identified.
“We have implemented a comprehensive plan clearly outlining the immediate steps being taken to ensure these improvements in our services are swiftly achieved.
“Extra training for staff is being provided to address issues raised in the report and there is an active recruitment program in place.
“We would like to reassure every one of our commitment to provide the highest quality of care to those living at Stamford Bridge Beaumont and to emphasise that their health and wellbeing is at the forefront of everything we do.”