Police are investigating a safeguarding incident at a Northamptonshire care home.
Duncote Hall Nursing Home in Towcester is operated by Minster Care Group, whose Temple Court in Kettering is also being investigated after it announced its temporary closure in May following a coronavirus outbreak.
A Northamptonshire Police spokesperson said: “Northamptonshire Police became aware of a possible issue at Duncote Hall Nursing and Residential Home near Towcester in January of this year.
“We are working with the Safeguarding Adults Team at Northamptonshire County Council and the Care Quality Commission to investigate this further and as it is a live investigation it would be inappropriate for us to provide any additional comments.”
The CQC said it was carrying out a review of quality at Duncote Hall after the service was rated Inadequate following an inspection in March.
The regulator re-inspected the service at the beginning of this month and said it will be publishing its findings “as soon as possible”.
A spokesperson for Minster Care Group said: “A safeguarding review, involving the police, was opened in July 2019 relating to allegations of a failure to respond to a clinical issue by an agency worker. The person has not been used by us since and was reported to the Nursing & Midwifery Council (NMC).
“Improvements have been made since the CQC’s most recent report, but a number of issues remain which are being addressed.
“Our priority is the wellbeing of our residents and giving them the best care possible, and we have taken further steps to ensure the process of change happens as a matter of urgency. A new, well-respected management team is now in place and they are working closely with our regional management team to improve procedures, the standard of care provided and the physical environment of the home.
“Additional full-time staff have been appointed to decrease reliance on agency workers, improve the consistency of care, and ensure all of our policies and procedures are rigorously enforced.
“81% of homes operated by Minster Care Group are rated ‘good’ by the CQC. This exceeds the CQC’s national comparison which shows that 78.5% of homes run by other providers are rated ‘good’.”