A police investigation has been launched into a death at a Nottinghamshire care home.
Giltbrook Care Home in Nottingham Road, Giltbrook was rated Inadequate by the CQC following the incident.
The CQC commented: “In March 2017 the provider notified us of an incident following which a person using the service died.
“This incident is subject to a criminal investigation and as a result this inspection did not examine the circumstances of the incident. However the information shared with CQC about the person’s death indicated potential concerns about the quality of care and the management of risk. This inspection examined those risks.”
The CQC added: “People were not always safe because their risk assessments and care plans did not provide enough information to ensure staff knew how to keep them safe. When accidents and incidents had occurred, lessons had not always been learnt and improvements had not always been made.”
The report noted ongoing problems with water and heating systems which left people at risk of scalding and infection.
The CQC said the home’s water system had not been tested for Legionella since 2016.
Paul Johnson, Service Director at Nottinghamshire County Council, told the Nottingham Post the local authority has suspended its contract with the home.
Mr Johnson added: “We are working closely with the home’s new management and the Care Quality Commission and are carrying out weekly quality monitoring. We will continue to keep the residents and their relatives informed. We cannot comment on the investigation, but we are working with all agencies to support this process.”
A spokeswoman for Giltbrook said: “At Giltbrook Care Home, we are fully committed to maintaining a high standard of care at all times and we always strive to ensure the health, safety and wellbeing of our residents. We are unable to comment any further at present, as this matter is subject to ongoing investigations and proceedings with the CQC.”