Relatives Gateway

Care homes across the UK are being offered a vital line of communication to help residents stay in touch with their relatives during the coronavirus outbreak.

Person Centred Software is opening its Relatives Gateway platform to all UK care homes free of charge to help maintain communication with families.

Jonathan Papworth, founder and director of Person Centred Software, said: “Following calls from the government to stop non-urgent contact and protect those most vulnerable, the care sector is facing unprecedented social and operational challenges of lockdown conditions.

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“Putting people and personal interaction at the heart of care is vital and it’s important that care home residents who miss out on visits from loved ones stay connected – while families and friends remain updated about the day-to-day wellbeing of their loved ones.”

As well as sharing vital information about the care of residents, the Relatives Gateway enables communication through social media style messages and photos.

Around 2,700 people have used the technology in the last month. The technology is currently in use by 1,600 care homes in the UK through Person Centred Software’s Mobile Care Monitoring system.

Commenting on the move to provide the gateway system free of charge, Professor Martin Green OBE, of Care England, said: “This will help care homes maintain isolation, but at the same time, enable people to keep in contact with relatives, friends and loved ones.”

For further information, please visit: or call 01483 357657.

Tags : Best practiceCare Planning SystemInnovationPerson Centred Software

The author Lee Peart

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