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People with dementia being failed by social care system, research finds

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People living with dementia receive a lower standard of care in care homes than those with other conditions, research has found.

Analysis of CQC data has revealed that one in five dementia care homes is rated either Inadequate or Requires Improvement, compared with 13% of services catering for people with other conditions.

The Daily Express research revealed that 7,432 care homes in England are registered for dementia care by the CQC.

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Of these, 129 are rated Inadequate and 1,475 are Requires Improvement. A further 5,298 homes are rated Good with 274 Outstanding.

Jayne Connery, director of the Care Campaign for the Vulnerable, said the number of failing homes revealed the need for the installation of CCTV in care home communal areas.

“Families consistently raise concerns with us about unexplained injuries, neglect, repeated falls, poor hygiene, low staffing levels and issues with the quality of food and lack of fluids,” Jayne said.

The campaigner said there was also a need for more frequent CQC inspections.

“We remain concerned that without daily safety monitoring, many of the Good rated homes may have significant issues that are unknown simply because inspection isn’t undertaken with sufficient frequency,” she added.

Kate Terroni, chief inspector of adult social care at the CQC, commented: “People who are living with dementia have every right to care that is compassionate, person centred and takes account of their physical and mental wellbeing.

“This is the kind of care we want and expect all services to deliver. We know the majority of services looking after people with dementia do so in a way this is caring and compassionate, with 75% of homes specialising in dementia care currently rated as either Good or Outstanding.”

Tags : Dementia CareResearch
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The author Lee Peart

5 Comments

  1. I’ve worked as a HCA within different care settings, mainly with those living with a diagnosis of Dementia. My observations are that there is never enough Staff per ratio of Residents. If there were, then those of us that really do care, would stay. We are constantly driven to exhaustion after each shift, constantly not having the ‘time’ to go that one step beyond to provide the ‘personal centred approach’ that is required, and want to give the Individual. Even with being organised and working ‘smart’ (as was once told to do by a Manager when left with only 2 Staff on the floor per 22 Service Users). Is it any wonder I’ve changed Employment from a Care Home Facility to Supported Living, 1-1 Care, where I actually have the time to care!

  2. The problem within social care is there is no legally set dependency tool or minimum staffing requirement organisations have to abide by as a minimum requirement so companies will put as few staff on a shift as they can.
    I have experienced staffing teams that can work effectively and provide exceptional care with only a ratio of 4 staff to 30 residents with varying stages of dementia and some challenging behaviour. I have also seen shifts with 7 staff to the same 30 residents with a different skill mix but really struggle with the organisation of their shift.
    i strongly feel there should be a national dependency tool so there is a clear cut staffing level requirement requirement that must be adhered to.

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