Oxfordshire care home owners Jane and Gerry Roberts are celebrating after receiving their second CQC Outstanding rating within a month.
Jane said: “I am absolutely thrilled that our hard working and incredibly dedicated team have gained this recognition. We have a wonderful care team at Churchfields, who share the same vision and philosophy as us. It makes provision of high-quality care everyone’s business.
“When Gerry and I took over this home, we had a vision and we wanted to make it a reality. Seeing our residents happy and living life the way they want is fulfilment of that vision.
“We have stopped at nothing to make this home the best it can be, and thereby ensuring Churchfields is a home away from home for our residents.”
The CQC commended Churchfields for having a “strong and visible person-centred culture, which ensured that staff in all roles were highly motivated and offered care and support that was exceptionally compassionate and kind”.
The report noted that “staff often went ‘the extra mile’ to meet people’s needs”, with one relative commenting: “I find Churchfields wonderful. It’s just like home from home, warm, welcoming for all residents and their families.”
Another resident said: “I am deeply grateful to all the staff at Churchfields for the quality of care, attention and compassion they showed towards my father. After four months in hospital, my father wasn’t in a good shape, but after only five weeks at Churchfields he really settled in well and has made significant progress, both mentally and physically in a relatively short space of time.”