An Outstanding CQC rating has provided a timely boost to morale at an Essex care home amidst the coronavirus outbreak.

Admiral Court Care Home in Leigh-on-Sea, Essex, became the second Hallmark Care Homes service in a month to achieve the CQC’s top rating following an inspection in February.

Ram Goyal, the Managing Director and owner of the care home said: “I could not be prouder of the whole team and how they continue to provide the very best relationship-centred care.  What a wonderful morale boost for all our teams, particularly in these difficult times.”

Story continues below

The CQC report, which was published on 4 April and that came in the same month that Hallmark’s Anisha Grange in Billericay, achieved the CQC’s top rating, commented: “There were numerous examples of people’s everyday lives being enhanced by creative, compassionate care with an extremely varied lifestyles programme.

“The provider had strong visions and values focused on maximising people’s quality of life and cultivated a caring and supportive culture.”

One resident quoted in the report said: “I feel safe because there is always someone around to see if you are alright.”

Responding to the CQC recognition, General Manager at Admiral Court, Susan Cruse, said: “I am incredibly proud that the home has been recognised as Outstanding by CQC.

“Behind every success is hard work and passion and my team are so dedicated, enthusiastic and courageous to try new things in order to enable the residents to live active and fulfilled lives.

“I would like to thank the residents, relatives and team members for supporting Admiral Court and making every day a true pleasure. I look forward to the next stages of our journey together.”

Tags : Best practiceHallmark Care HomesInnovationOutstanding

The author Lee Peart

Leave a Response