A Cheshire care provider has been fined £200,000 after a resident died days after a care home fall.
Vivo Care Choices Limited, which runs Curzon House in Saltney, near Chester, was fined £200,000 following a hearing at Chester Magistrates’ Court on Friday.
The company had previously pleaded guilty to failing to provide safe care and treatment to 89-year-old Elli Figgins who fractured her hip after falling at Curzon House on 3 June 2017.
After being found on the floor of her room at 4.10am, Mrs Figgins was taken to hospital where she went underwent surgery.
She was later transferred to the Hospice of the Good Shepherd, Chester, where she sadly died on 11 June 2017. Mrs Figgins’ injuries from her fall were cited as contributing to her death.
The 89-year-old lived with numerous health conditions, including vascular dementia, osteoporosis, poor vision and hearing loss. She also had Ménière’s disease – a condition affecting a person’s balance – and was known to leave her bed up to eight times a night to use the toilet.
Curzon House failed to carry out a robust assessment of Mrs Figgins’ needs prior to her admission despite her documented medical conditions and information provided to staff by her daughter.
The hearing found the risk of Mrs Figgins suffering injury was increased by the home’s failure to use monitoring assistive technology, such as motion sensors, while she was alone in her bedroom, or safety mats to protect her if she fell. She was also given a call bell she could not use.
Vivo Care Choices Limited was ordered to pay a £170 victim surcharge and £19,305.94 costs.
Sue Howard, a CQC deputy chief inspector for adult social care, said Vivo Care Choices Limited had failed in its specific legal duty to provide safe care and treatment and had not introduced basic measures to mitigate the risk of Mrs Figgins falling.
A Vivo Care Choices spokesperson said it had put immediate measures in place following the incident to ensure it did not happen again.
The spokesperson added: “Vivo and the council have worked hard to improve the service and a brand-new leadership team was put in place across Vivo as a whole to take the organisation forward.
“Vivo has been on a continuous journey of improvement over the last three years, with all seven services regulated by the CQC now rated as ‘good’.
“Curzon House was rated ‘good’ by the CQC in June 2018, including ‘good’ ratings for categories about being both ‘safe’ and ‘effective’, highlighting the improvements made to the service on the back of the incident.
“We are deeply sorry for this incident. We have learned from the errors that led to it and have put appropriate measures in place at Curzon House since.”