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Operations revamp signals new phase in Orchard Care Homes restructuring programme

Hayden Knight

Orchard Care Homes has announced a revamp of its operations structure with the appointment of four new directors.

The care home provider said David Williams, Raschel Smith, Jackie Murray and Sarah Armitage will lead a renewed focus on quality and occupancy, whilst building strategic partnerships with local authority partners. All four have been internally promoted from other operational roles and will now increase their involvement in shaping a culture of efficiency and effectiveness at Orchard homes in every region.

The appointments come as part of a restructuring programme which has been led by Hayden Knight (pictured) since his replacement of Tom Brookes as CEO earlier this year (see Orchard Care Homes appoints new CEO to head next phase of restructuring).

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Further significant changes taken by Hayden include new initiatives focused on the recruitment of new talent and the retention of existing staff.

The Orchard CEO issued an update on the restructuring programme in November highlighting how the introduction of a new Quality Governance Framework had resulted in 71% of homes being rated Good by the CQC – up from 47% less than two years ago (see Orchard Care Homes offers progress report on restructuring programme).

Hayden took the helm at Orchard as it looked to reduce its portfolio by 25% by transitioning 14 homes, including the exit from six Target Healthcare REIT properties.

Commenting on Orchard’s new appointments, Hayden said: “The team and I are committed to delivering the best possible and safest care to our residents. This new structure will enable us to align corporate plans with local practices and promote autonomy and accountability for regional performance. The team is highly experienced in day-to-day operations of our care homes and bring in-depth knowledge of both local needs and sector challenges.”

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Andrew Seymour

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