Suffolk care group The Partnership in Care Ltd is celebrating its third Outstanding.
The recognition for Risby Park Nursing Home in Suffolk, means that one in two of the provider’s homes have achieved the CQC’s top rating compared with 1% nationally.
Home Manager Moira Elizabeth Clare told Care Home Professional: “We’re absolutely over the moon. We’re a great family. We were just so thrilled to get an Outstanding, we know how hard it is to achieve but we hoped with the amazing team we have we may have a slim chance. Staff come to work here and they stay. We’re a tight knit unit that’s why it works.”
The home provides accommodation, nursing and personal care for up to 54 older people.
Rob Assall-Marsden, CQC’s Head of Inspection for Adult Social Care in the central region said:
“This nursing home was exceptionally well-led. The registered manager was a highly skilled leader who had clear oversight of the home and a passion for delivering the very best care to people.
“Staff knew the needs and preferences of the people they cared for and people were given reassurance and encouragement when they needed it. People were at the forefront of their care and staff went the extra mile to ensure people had their care needs met in the way they wanted them.Extremely caring and compassionate relationships had been cultivated between people and staff.”
“There were extremely effective quality monitoring processes in place which covered all areas of the home and care delivered to people. Staff morale in the home was extremely high and staff were proud to work there. They were remarkably enthusiastic and passionate about delivering high quality care.”
To read the report click here.