Luxury retirement living specialist Oakland Primecare has chosen software provider Civica to support its growing care home operations.

In a three-year deal, Civica’s Coldharbour financial management software will help streamline practices at the nursing and specialist dementia provider.

Steve Pereira, Finance Director, Oakland Primecare, said: “We realised we required a market-leading system to manage the activities of our care homes and to evolve with us. The residential care system provided by Civica has allowed us to standardise our business processes and provide a common platform for future growth and expansion.

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“Having worked with Civica solutions in the past, we are confident we are well equipped with the best systems to support our future care services and enable us to continue to provide excellent care.”

The software will help Oakland reduce administration time in manual planning and recording rotas and streamline enquiry and billing processes to free up employees for other business-critical functions.

Oakland will use Civica’s entire residential care solution covering workforce management, compliance, business intelligence, billing and finance, cost control and digital interaction.

Mike Moreton, Sales Director Health and Care, Civica, added: “In an industry challenged with rising costs and employee shortages, we are delighted to be awarded this three-year contract to implement our residential care software.

“Designed to specifically manage these challenges, the solution helps unify health and care practices across Oakland Primecare, ensuring the care homes continue to operate in a seamless and efficient way, while also supporting future business growth.”

Tags : Care Home SoftwareITOakland Primecare

The author Lee Peart

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