The Byars in Caythorpe, Nottinghamshire has become the fourth nursing home to achieve ‘outstanding’.
Owned by brother and sister Philip Mabbott and Verity Hallam since its opening in 1993, The Byars joins the one in 100 homes in the country to achieve the CQC’s top rating.
Philip said: “We have the privilege of working with a talented, caring and committed team of staff and we are delighted that we all get recognition for the outstanding service we provide at The Byars.”
Verity added: “We have seen many changes over the last 23 years and we are looking forward to evolving in the future improving on our outstanding service for the benefit of the people who use it.
“This is also an opportunity to briefly reflect on past successes and thank all the people who have supported us.”
The Byars was rated outstanding in the four out of the five categories: effective, caring, responsive and well-led.
People who used the service and their relatives consistently said staff supported them with care and compassion and got to know people exceptionally well.
Positive relationships were cultivated between people who used the service, their relatives and staff and this resulted in people being valued and an ethos of care which was person-centred, valuing people as individuals.
New and innovative ways of further enhancing people’s lives were continually being explored and the registered manager worked with other organisations to promote and embed best and new practice, the CQC said.
To read the report, click here.