A North Yorkshire operator is set to close its second home after the raising of care quality concerns.
North Yorkshire County Council contacted relatives and residents at Elsinor care home in Scarborough on 24 June to tell them that all residents would be moved to new accommodation within a week due to concerns over the quality of care being provided.
The closure of the home, which is run by Ramond Limited, follows the announcement that its sister home, Grosvenor Hall, would shut its doors after a COVID-19 outbreak.
Richard Webb, North Yorkshire County Council’s Director for Health and Adult Social Care, said: “Safeguarding people who live in North Yorkshire’s care homes is among our most urgent priorities, and we are being especially vigilant during the COVID-19 pandemic.
“We, NHS North Yorkshire Clinical Commissioning Group colleagues and care regulator, the Care Quality Commission, are working with two care homes in Scarborough, operated by the same provider, following concerns about the quality of care provided to residents in each home.”
The adult social care director said that while COVID-19 had not caused the homes’ problems directly the local authority had become aware of issues at the services due to daily calls and interventions during lockdown.
He added: “Moving people from their current home is always a last resort and we do not do so lightly. However, this provider has failed to improve services, despite considerable help and support. We will work with residents and families to try to ensure a smooth transition for all concerned.”
Elsinor has been asked to comment.