Meadow House Nursing Home in Swaffham has celebrated being rated Outstanding by the Care Quality Commission.
Part of the Healthcare Homes Group, Meadow House is one of the first nursing care homes in the county to receive the highest possible rating from the industry regulatory body.
Meadow House manager Maria Seitan said: “I am absolutely thrilled to have received such a positive report. We have a magnificent team of staff here and I am delighted that their dedication and compassion has been recognised by the Care Quality Commission.
“We will continue to remain 100% focused on delivering the highest standards of care – where dignity is respected, where talents and interest are encouraged and where life is lived to its fullest potential.”
The report highlighted the exceptional quality of care, commenting that “people were supported by very kind, caring and compassionate staff who often went the extra mile to provide them with excellent, high quality care. This high standard of care enhanced people’s quality of life and wellbeing. The staff were extremely passionate about providing people with support that was based on their individual needs, goals and aspirations”.
The report added that “there was a strong culture within the home of treating people with respect. The staff and the registered manager listened to people, offered them choice and made them feel that they mattered”.
Situated on the outskirts of Swaffham, Meadow House offers dedicated care for people with a physical disability, specialising in care for people with Multiple Sclerosis.