National Care Forum backs survey investigating workforce satisfaction


The National Care Forum and the Voluntary Organisations Disability Group have joined forces to launch a survey designed to uncover challenges and opportunities for people working in the care sector.

The Social Care Employee Engagement Survey has been designed Agenda Consulting, a specialist in researching employee attitudes for non profit sectors.

The study aims to uncover the attitudes of worker right down to the level of individual employers. This will allow organisations to measure the satisfaction of their own workforce against others in the same industry.

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“Staff engagement is a valuable indicator of satisfaction and motivation which we know is directly linked to quality of care delivery and, in turn, better outcomes for people receiving care and support,” said  Des Kelly, OBE, executive director, NCF (pictured above). “The National Care Forum is pleased to be working with experts Agenda Consulting (and in partnership with VODG) to develop a staff engagement survey which will support our members and complement our other HR benchmarking work.”

Dr Rhidian Hughes, Chief Executive, VODG, added: “Workforce issues, including the recruitment and retention of staff, is one of the greatest challenges facing social care and disability services. All organisations need an informed starting point as to what engages and motivates staff. The valuable insight and evidence collected through the Social Care Engagement Survey will help organisations to further develop strategies and tactics.”

Tags : Employee satisfactionHRHuman ResourcesNational Care ForumResearch

The author Rob Corder

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