Cressington Court Care Home in Liverpool has been placed into Special Measures after being rated Inadequate by the CQC.
The service, which provides residential and nursing care and is run by Timaru Care TA Cressington Court Limited, was previously rated Requires Improvement following an inspection in March.
Debbie Westhead, Deputy Chief Inspector for Adult Social Care for CQC, said: “We inspected Cressington Court as we received information from the local authority which raised concerns for the safety, comfort and welfare of people living at the home. These issues were primarily around the administration of people’s medication and the management structure at the service.”
The CQC said it was “disappointing” that it had found no evidence since its last inspection that anything had been done to make the service safer.
The regulator said a lack of consistent effective management combined with ineffective quality checking systems meant issues had not been identified or resolved making improvement “slow and unsustainable”.
Ms Westhead added: “Although staff were caring, people’s privacy and dignity was not always respected, for example their personal information was not stored securely.
“We are working with partners including Liverpool City Council to ensure the safety of people using this service.”
To read the report, click here.