The Care Home Registered Manager Award goes to Laura Simpson of Wellburn Care Homes.
In early 2020, despite Laura and her staff’s best efforts, Eighton Lodge became the first care home in the Wellburn group to have positive cases of COVID amongst its residents. Laura showed tremendous leadership to her team and commitment to the home and residents, liaising with the local authority, hospitals and family members, consistently reassuring both residents and staff.
She had to quickly adapt to the ever-changing landscape within the care setting, increasing infection control measures and changing guidance whilst keeping the residents safe. This was all achieved whilst still delivering the highest standards of care to the residents, despite a significant number of staff isolating. Although Laura received support from Head Office and the Senior Operations team, she made sure she was at the forefront of the operation of the home. Comforting family members and residents undoubtedly became a crucial part of her role, keeping staff, residents and their loved ones connected whilst being transparent of the implications of COVID, and the processes involved in isolating the home, ensuring each party was aware of the situation. Laura went above and beyond to show her dedication, without any question or sign of fear herself. She slept at the home for several weeks to ensure someone was always on hand to assist with residents.
Laura said: “I am shocked but really pleased. I could not have done it without everyone at Wellburn Care Homes.”
Ann Aubrey, Gables Residential Home
Kier Dungo, Buckingham House Care Home, Maria Mallaband Care Group
Heather Choat, Halstead Hall, Stow Healthcare