The Care Home Registered Manager of the Year goes to Sam Gallagher, Brandon Park Nursing Home, Stow Healthcare
The registered manager is indisputably the key position within a care home. The manager sets the tone of the home by providing a lead to staff through establishing and driving a caring culture and the pursuit of excellence
Sam Gallagher is a first time manager who, with passion, leadership and hard work has turned a failing nursing home into one that is a beacon of quality care and rated as ‘outstanding’ by CQC. Sam has worked at the home for four and a half years, first as deputy and for the last 18 months as home manager. She embraces the role of a hands on manager with aplomb and goes beyond her job description to be a mother figure, team coach, clinical expert and problem solver as well as diligently managing budgets and day to day home operations.
Sam is consistently praised by residents and families for the way in which she places her residents at the heart of the home. Under her leadership, residents have gained newly found independence, which has included supporting the home administrator with daily tasks, cooking batches of mince pies and other delights. Since Brandon Park gained its outstanding rating, Sam has not rested on her laurels, but has consistently encouraged and supported her team to strive higher, which saw the home re-rated as outstanding in 2018.
On winning the award, Sam said: “All I can do is just thank my team. My team are amazing, and I couldn’t have done this without them.”