A Leicestershire care home put its residents at “increased risk” during the COVID-19 pandemic, the CQC has said.
An inspection of The Limes in Hinckley in June found that people did not always wear PPE, including masks, and staff did not always complete handwashing between contact with different people.
The report states: “Not all staff were adhering to infection control protocols and it was observed by inspectors on three separate occasions that care staff were not wearing masks and consequently putting service users at risk due to cross contamination.”
Training records at the home revealed that less than half of staff (46%) had received specific COVID-19 training.
The home, which was providing care for 34 people at the time of inspection, was rated inadequate and placed in special measures.
Head of inspection for adult social care, Deanna Westwood, said the CQC was proposing further enforcement action at the service and would publish full details “as soon as legal restrictions allow”.
“We continue to monitor progress closely and will return to visit as per our re-inspection programme,” she added. “If we receive any concerning information we may inspect sooner.”
The home’s operator, Leicestershire County Care, told the BBC that issues were being acted on with the “utmost urgency”.
The company said it was “very disappointed with the outcome and that our high care standards had not been achieved”, adding it was working with the CQC and Leicestershire County Council to “improve and maintain safety and wellbeing of our residents”.