Inniscastle Care’s Victoria House Residential Home in Leeds has been placed in special measures by the CQC.
The home, which provides accommodation for up to 41 people including those living with dementia, was rated ‘inadequate’ for being safe, effective and well led, and ‘requires improvement’ for being caring and responsive.
During an inspection in February, the CQC found that overnight staffing levels were insufficient to meet people’s needs.
Medicines were not managed properly with medication found to have been administered by an unauthorised carer.
Competency medication checks had not been completed in 12 months for three members of staff prior to the inspection.
Risks were not appropriately managed with unrestricted access to two upstairs windows in communal areas, although the provider took action to remedy this following the inspection.
One person at risk of choking had not had a risk assessment for this with other risks to residents not having been identified.
Care plans were not always completed and did not match other sections of people’s records.
Confidential and sensitive information was not securely stored with care plans accessible to people and visitors.
Staff complained that the registered managed, who was situated in a separate part of the building, was not always accessible.
A warning notice was issued by the CQC for breaches of the Heath and Social Care Act following the inspection.
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