Leah Marsh

Leading Cornish care provider, Swallowcourt, has announced a comprehensive upgrade of its IT connectivity in response to COVID-19.

The provider of six nursing and specialist care homes is partnering with the south west’s leading IT service provider, Aztek Business, on the upgrade.

Leah Marsh, Managing Director for Swallowcourt, (pictured) said: “Whilst we had planned to upgrade our systems over the coming years, the impact of the COVID-19 pandemic highlighted to us the need for us to accelerate these plans.  The upgrade to our IT infrastructure is a significant investment where we recognise that the digital transformation of our organisation will deliver the ability to improve the care we provide, reduce the administrative burdens on our staff and make more time to improve resident experience.  Aztek Business completely understood our needs and timescales and have responded with bespoke solutions that will secure the communications and data needs of our business into the future.”

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The care provider said its external links and ability to fully utilise technology had been impaired for some during COVID-19 by inadequate Internet bandwidth.

Leah added: “It is ironic that in our Poldhu Nursing Home is situated just metres away from the very place that Guglielmo Marconi sent the first wireless transatlantic signal in 1901 yet, almost 120 years later, we have struggled with wireless connectivity within the home.  This extensive infrastructure project across all of our homes provides the foundation for sophisticated electronic care planning, medication administration and will also support our ability to work in harmony with our NHS partners, safely and securely sharing detailed medical information and enabling virtual health consultations.”

Swallowcourt said implementation of class-leading IT infrastructure paved the way for exciting developments in assistive technology that further promoted independence and meets specialist needs.





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