Compliance directors and care home managers are responsible not only for the care of every resident in every home, but must also ensure that the care is monitored, measured and reported to relevant authorities.
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2018 LEADERS IN CARE: CARE QUALITY AND COMPLIANCE: ANDREA SUTCLIFFE CBE, CHIEF INSPECTOR OF ADULT SOCIAL CARE, CQC
Andrea will celebrate five years as the chief inspector of adult social care in October 2018. In that time she has led the transformation of the Care Quality Commission’s approach to regulating adult social care; ensured all services have been inspected using the new, in-depth methodology; and has been an inspirational leader of around a thousand staff at CQC.
2018 LEADERS IN CARE: CARE QUALITY AND COMPLIANCE: HELEN HILL, CLINICAL GOVERNANCE DIRECTOR, ATHENA CARE HOMES
Helen is a registered nurse with outstanding knowledge and experience in the care home sector, which she has dedicated her working life to for many years.
2018 LEADERS IN CARE: CARE QUALITY AND COMPLIANCE: GABRIELA ZACKOVA, GENERAL MANAGER, INNOVATIVE AGED CARE
Gabriela Zackova is an inspiring, motivated and passionate general manager at Chelsea Court Place. She is a leader dedicated to maintaining excellence in care and helping to raise industry standards.
2018 LEADERS IN CARE: CARE QUALITY AND COMPLIANCE: JOANNE BALMER, SENIOR DIRECTOR OF CARE AND QUALITY, SUNRISE SENIOR LIVING UK AND GRACEWELL HEALTHCARE
Joanne Balmer is responsible for all Sunrise Senior Living and Gracewell Healthcare communities and homes delivering care at the highest standard and maintaining consistent compliance success.
2018 LEADERS IN CARE: CARE QUALITY AND COMPLIANCE: MARCIA FORSYTHE, HOME MANAGER, ANCHOR
Marcia’s commitment to the older people she serves has been reflected in the achievement of an Outstanding rating for Silk Court, the Anchor care home she manages in Bethnal Green. However, Marcia’s quiet determination is an inspiration to colleagues across the country, meaning her influence extends far beyond London.
2018 LEADERS IN CARE: CARE QUALITY AND COMPLIANCE: JULIE RAYNER, CARE QUALITY, GOVERNANCE AND COMPLIANCE DIRECTOR, HALLMARK CARE HOMES
Julie has transformed care delivery, monitoring and reporting since joining the Hallmark team in September 2015. Since her appointment, she has ensured good quality care through bi-annual mock CQC/CIW inspections at each Hallmark care home, providing full feedback and quality ratings to home managers.
2018 LEADERS IN CARE: CARE QUALITY AND COMPLIANCE: JO CROFT, QUALITY MANAGER, COLTEN CARE
Jo has operational responsibility for quality assurance affecting the daily lives of 1,000 residents in 20 care homes including five dementia care settings.
2018 LEADERS IN CARE: CARE QUALITY AND COMPLIANCE: LINDA MARKS, HOME MANAGER, BUPA
An excellent care home manager, Linda is dedicated, motivated and leads by example to deliver the highest possible quality care for Bupa residents. She has a clear vision to deliver outstanding care, and engages residents, their families and the colleagues at the home to ensure this is achieved.
2018 LEADERS IN CARE: CARE QUALITY AND COMPLIANCE: RACHEL GILBERT, CARE, QUALITY AND COMPLIANCE DIRECTOR, CARE UK
Rachel is a registered nurse with over 30 years’ experience in the care sector. Since taking up her current post in 2016, Rachel has been a key player in Care UK’s journey to hold the top ranking for quality in a league table of CQC ratings for the five largest care home providers in England.
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