Lancashire care home cannot shake ‘inadequate’ rating in latest CQC inspection

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A care home in Lancashire has been unable to lose its ‘inadequate’ rating from regulating body the Care Quality Commission (CQC).

Melrose Residential Home in the town of Leyland is due an inspection every six months until it can pull itself out of the CQC’s lowest rating category.

It was most recently given a score of three ‘inadequates’ (safe, effective, well-led) and two ‘requires improvements’ (caring and responsive).

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The CQC’s report revealed: “The provider had offered us reassurance that improvements had been made to ensure people at risk of harm from pressure sores or at risk of harm when unsupervised had been made.

“They told us records for repositioning people at risk of pressure sores or timed visible checks on people to ensure their safety would be captured by the staff electronic monitoring system.

“We reviewed the records for three days for the whole home and found the staff monitoring system was not being used effectively. One person who should have been checked on every two hours through the night had records which showed they had only been checked once if at all on the three nights reviewed.”

Elsewhere the regulator reported: “When we arrived on-site at 6am staff were not wearing their face masks correctly and we saw this was the case with most staff, throughout the inspection.”

This time around the service was inspected only for the ‘safe’ and ‘well-led’ categories, both of which it was determined to have not made enough improvements in.

Tags : Care Quality CommissionCQC
Sam Lewis

The author Sam Lewis

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