Just one care home achieves Outstanding CQC rating from 98 in North of England

Just one care home in the North of England has been rated Outstanding in the latest release of reports by the CQC.

Intermediate Care at Home, run by Care Plus Group (North East Lincolnshire) Limited, secured the Outstanding rating.

The inspector’s report concluded: “There was strong leadership which put people first and set high expectations for staff. There was an open culture and a clear vision and values, which were put into practice. Staff were proud to work for the service and felt valued for their work. A positive culture was demonstrated by the attitudes of staff and management when we talked with them about how they supported people.”

Feedback from residents, friends and family was also positive. The CQC noted: “Comments from people who used the service and relatives were very complimentary and consistent stating they were extremely happy with the care, treatment and support the service provided. People felt every opportunity was provided to safely maximise their independence. One person said, “The care has been first class. It’s not just the practical help it’s all the emotional support too. They have given me my confidence back.””

The single Outstanding rating was among 98 reports released this week. Of the other care homes, 56 have been rated as Good, 36 have been rated Requires Improvement, five have been rated Inadequate.

The ratings of the 98 homes inspected were:

OUTSTANDING

• Intermediate Care at Home, Care Plus Group (North East Lincolnshire) Limited, North East Lincolnshire:  Outstanding

GOOD

• Park House Residential Home, Mr Paul and Mrs Gloria Crabtree, Barnsley:  Good
• Routes Healthcare DCA, Routes Healthcare (North) Limited, Blackpool:  Good
• Somerset House, Perpetual (Bolton) Limited, Bolton:  Good
• Mayfield House, The Mayfield Trust, Calderdale:  Good
• Sandiway Lodge Residential Home, Springcare (Sandiway) Limited, Cheshire West and Chester:  Good
• Devonshire House, Devonshire House Care Limited, County Durham:  Good
• Kaydar Residential, Mr and Mrs Burns, County Durham:  Good
• The Oaklea Trust (North East), The Oaklea Trust, County Durham:  Good
• All Seasons Home Care, Mrs Nina Glarvey, Cumbria:  Good
• Creative Support – The Laurels (Cumbria), Creative Support Limited, Cumbria:  Good
• Cumbria DCA, United Response, Cumbria:  Good
• Quality Carers (UK) Ltd, Quality Carers (UK) Ltd, Darlington:  Good
• East Riding Quality Home Care, East Riding Quality Homecare Limited, East Riding of Yorkshire:  Good
• Alexandra House, Akari Care Limited, Gateshead:  Good
• Karelia Court, Kingston upon Hull City Council, Kingston upon Hull, City of:  Good
• Astley Grange, Mulberry Care Homes Limited, Kirklees:  Good
• Trinity Street, Richmond Fellowship(The), Kirklees:  Good
• Eldercare, Eldercare (UK) Ltd, Lancashire:  Good
• Evaglades, Mrs Sheila Mavis Mecklenburgh, Lancashire:  Good
• Sycamore Rise Residential Care Home, Crystal Care Homes Ltd, Lancashire:  Good
• Aberford Hall, HC-One Limited, Leeds:  Good
• Cranmer Court, Horizon Healthcare Homes Limited, Leeds:  Good
• Jays Homecare Limited, Jay’s Homecare Limited, Leeds:  Good
• Sunnyview House, Bupa Care Homes (HH Leeds) Limited, Leeds:  Good
• The Hollies, Garforth Residential Homes Limited, Leeds:  Good
• Middleton Court, Liverpool City Council, Liverpool:  Good
• RNID Action on Hearing Loss North East Outreach, The Royal National Institute for Deaf People, Middlesbrough:  Good
• RNID Action on Hearing Loss Ransdale House, The Royal National Institute for Deaf People, Middlesbrough:  Good
• Chestnut Homecare Limited, Chestnut Homecare Limited, North Lincolnshire:  Good
• Community Support Team, North Lincolnshire Council, North Lincolnshire:  Good
• Homecare4U Rochdale, Homecare4U Limited, Rochdale:  Good
• Age UK Rotherham, Age Concern Rotherham Limited, Rotherham:  Good
• Hascott House, Valeo Limited, Sheffield:  Good
• New Horizons Trust Home Care Services, New Horizons Trust South Yorkshire, Sheffield:  Good
• Northhill Care Home, Northhill Care Homes Limited, Sheffield:  Good
• Overdale, Overdale, Sheffield:  Good
• Serenta Homecare, Serenta HomeCare Ltd, Sheffield:  Good
• Linear Park Residential Care Home, Housing With Care Ltd, St. Helens:  Good
• Avalon Teesside Services, Adult Placement Services Limited, Stockton-on-Tees:  Good
• Holly House, Education and Services for People with Autism Limited, Sunderland:  Good
• Inverthorne, North East Autism Society, Sunderland:  Good
• Montpelier Terrace, Education and Services for People with Autism Limited, Sunderland:  Good
• Rosehill, North East Autism Society, Sunderland:  Good
• Faversham House Nursing Home, Mrs R Hind, Trafford:  Good
• Haven Lodge, Care Homes UK Ltd, Wakefield:  Good
• Heathcotes (Wakefield), Heathcotes Care Limited, Wakefield:  Good
• Springfields Residential Home, Ms Lorraine Kingston, Wakefield:  Good
• Sunnyfield, Millennium Care Services Limited, Wakefield:  Good
• Heyberry House, Anchor Trust, Wirral:  Good
• Housing & Care 21 – Cherry Tree House, Housing & Care 21, Wirral:  Good
• Potensial Limited – 60 Park Road South, Potensial Limited, Wirral:  Good
• Riversdale Nursing Home, Riversdale (Northwest) Limited, Wirral:  Good
• Amarna House, Avery Homes (Nelson) Limited, York:  Good
• Direct Carers Ltd – York, Direct Carers Ltd, York:  Good
• New York Care Limited t/a Home Instead Senior Care, New York Care Limited, York:  Good
• Rosevale, Wellburn Care Homes Limited, York:  Good

REQUIRES IMPROVEMENT

• Wagtail Close, City of Bradford Metropolitan District Council, Bradford:  Requires improvement
• Lee Mount Residential Home, Lee Mount Healthcare Limited, Calderdale:  Requires improvement
• Inglewood Residential Care Home, Mr & Mrs J A Barton, Cheshire East:  Requires improvement
• Abigail Lodge Care Home – Consett, Tamaris Healthcare (England) Limited, County Durham:  Requires improvement
• Maudes Meadow, Cumbria County Council, Cumbria:  Requires improvement
• Sue Ryder – Holme Hall, Sue Ryder, East Riding of Yorkshire:  Requires improvement
• Philips Court, Akari Care Limited, Gateshead:  Requires improvement
• Valley View Residential Care Home, Valley View Residential Homes Ltd, Gateshead:  Requires improvement
• 35 Priory Grove, Avocet Trust, Kingston upon Hull, City of:  Requires improvement
• Bankhouse Care Home, Bupa Care Homes (Partnerships) Limited, Lancashire:  Requires improvement
• Rossendale Nursing Home, M & C Taylforth Properties Ltd, Lancashire:  Requires improvement
• Whitelow House Nursing and Residential Home, Qualitas Care Limited, Lancashire:  Requires improvement
• Daisy Vale House, J C Care Limited, Leeds:  Requires improvement
• United Response – 2a St Alban’s Close, United Response, Leeds:  Requires improvement
• Beechwood Specialist Services, European Wellcare Homes Limited, Liverpool:  Requires improvement
• Josephine Butler Care Home, Harold Smith, Liverpool:  Requires improvement
• Marion Lauder House, Careconcepts Limited, Manchester:  Requires improvement
• Victoria Nursing Home, Homesend Limited, Manchester:  Requires improvement
• Aapna Services, Aapna Services Ltd, Middlesbrough:  Requires improvement
• Ormesby Grange Care Home, Tamaris (Templemoyle) Limited, Middlesbrough:  Requires improvement
• Balmoral Court Care Home, Crown Care I LLP, Newcastle upon Tyne:  Requires improvement
• Milton Lodge, Aspire Healthcare Limited, North Tyneside:  Requires improvement
• Temple Manor Care Home, Temple Manor Care Limited, North Yorkshire:  Requires improvement
• Chadderton Total Care Unit Limited, Chadderton Total-Care Unit Limited, Oldham:  Requires improvement
• Beenstock Home, Beenstock Home Management Co. Ltd, Salford:  Requires improvement
• Heath Cottage, Heath Cottage Care Home Ltd, Salford:  Requires improvement
• Bowerfield House, Bowerfield House Limited, Stockport:  Requires improvement
• Bryn Haven, Borough Care Ltd, Stockport:  Requires improvement
• Priestnall Court, Halliwell Homes M/C Limited, Stockport:  Requires improvement
• Teeside Domiciliary Care Office, Community Integrated Care, Stockton-on-Tees:  Requires improvement
• Serendipity Home, Premum Care Ltd, Trafford:  Requires improvement
• The Sycamores, Tri-Care Limited, Wakefield:  Requires improvement
• Aynsley Nursing Home, S.J. Care Homes (Wallasey) Limited, Wirral:  Requires improvement
• Park House, Four Seasons (Emmanuel Christian Care Home) Limited, Wirral:  Requires improvement
• Mencap York Domiciliary Care, Royal Mencap Society, York:  Requires improvement
• South Park Care Home, Ringdane Limited, York:  Requires improvement

INADEQUATE 

• Highbury House Care Home, Mr David Moseley & Mrs Barbara Selina Moseley, Blackpool:  Inadequate
• Coniston House Care Home, RochCare (UK) Ltd, Lancashire:  Inadequate
• Byron Court Care Home, Byron Court Care Home Limited, Sefton:  Inadequate
• Perth Green House, South Tyneside MBC, South Tyneside:  Inadequate
• West Ridings Residential and Nursing Home, Bupa Care Homes (CFHCare) Limited, Wakefield:  Inadequate