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Orchard Court Team Outstanding Rating Photo 26.11.2018 (002)

Jasmine Healthcare’s Orchard Court in Brigg, Lincolnshire, has joined the top 3% of adult care services rated ‘outstanding’ by the CQC.

The home for older people, which was once a Victorian Coaching Inn, received the CQC’s top rating following an inspection in September.

Manager Tracy Mussett said: “We are delighted that the exceptional standards of care which our dedicated team offer have been recognised. The CQC saw the dedication of our team, and how their commitment impacts on offering a fulfilling and happy experience for our residents.”

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Orchard Court was praised for the safe environment offered, with relatives telling inspectors they would not want their parents to be anywhere else.

The CQC said: “Staff were extremely attentive and went the extra mile to ensure people’s lives were fulfilling and meaningful…The staff were described as ‘highly motivated’ and ‘went out of their way to ensure people’s emotional needs were met’.”

Jasmine Healthcare focuses on providing personalised care to smaller resident numbers in a homely environment.

While retaining many of its original features, Orchard Court has undergone major refurbishment, which was also noted by the CQC.

Managing Director Chris Clark said:  “Jasmine Healthcare is currently a small group with great ambition. Our mission is to provide the highest standards of elderly care in our own homes, and to improve the standards of elderly care in the UK.  Orchard Court is proof that it is possible to provide outstanding care in an environment which feels like home.”

Tags : Best practiceCQCInnovationOutstandingRefurbishment
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The author Lee Peart

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