‘Inadequate’ Four Seasons care home failed to follow COVID guidelines


A Four Seasons care home in Chesterfield has been rated ‘Inadequate’ after failing to follow COVID guidelines during the pandemic.

Ashcroft Nursing Home was given the CQC’s lowest rating following an inspection in November.

The CQC said the home had “failed to ensure government guidelines for working safely in care homes during the COVID19 pandemic were implemented and adhered to”.

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The regulator added: “The provider did not demonstrate there were always safe staffing levels, or that all staff had completed training before starting their role.

“We were not assured that the provider was making sure infection outbreaks could be effectively prevented or managed or that social distancing was promoted by the layout of the premises. The provider was not routinely monitoring people for the early signs of COVID-19.”

A Four Seasons spokesperson said: “The COVID-19 pandemic quickly created immense challenges for all organisations in the health and social care sectors and we continue to strive every day to protect everyone in our homes. We deeply regret that Ashcroft Nursing Home has fallen below the standards that the CQC requires and that we expect. Since the inspection in November last year, we have implemented a comprehensive action plan.

“Our strict protocols on infectious diseases remain in place and vaccinations are underway for residents and colleagues. We are pleased that the report recognised our kind and caring colleagues, and the clear and regular communication shared with relatives. As ever, the wellbeing of our residents is our priority and we will continue to put all our resources and energy into supporting and protecting everyone in our homes.”

Tags : CQCFour SeasonsInadequate

The author Lee Peart

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